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If you ever have a doubt about it, press k6 as soon as the guest walks away and flip your light for the GSA/GSTL to put their numbers in to do a receipt reprint. Tell them you're suspicious of the guest and that you wanted to pass the info along to AP. Your AP will love you if it leads to them...

I speak even louder to those people, making it a point to distract them in hopes of them realizing how rude they are. They don't.

I usually say "Are you finding everything all right?" because CIHYFS sounds too robotic. CIHYFS also implies that you'll actually walk the guest to the thing they're looking for - and being a GSA, I can't even leave the front lanes to pee unless I have coverage.

I did this once, but it was to get a prescription for Tamiflu filled in the pharmacy. I bought soup and gatorade also. Does that count? ;)

I had a guest come in wanting to take advantage of the buy 3 get a $5 gift card offer in the ad (on the toilet paper on the back of the ad, at least in my region). She bought over 20 of the Clorox bleach bottles ($1.89 each) that are also listed on that page. When the register did not prompt...

At my RX, we have one guest that we do this for. She parks right in front of the doors, and she gets the same 3 meds every month and pays cash, so we bring her the meds and she hands us the cash. We fax her register receipt to her. She's a paraplegic and used to be a pharmacist herself.

I had a guest call the SD the other day complaining that Target is ageist because in order to do the survey and possibly win $1000, you need a computer. She said "what kind of stupid store are you?" Then I apologized and she asked for my name and said she was calling corporate because I wasn't...

Our market team currently hates us up front. We have 4 pallets at each entrance of the store (super T, A++ volume store), and we're calling them 5-6 times a day to refill the pallets. I'm not sure what made execs believe that the guests cannot just walk to the aisle for their stuff.