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Since when do we hold stuff for more than 24 hours at my store we’re down to end of day. A two day hold we haven’t done that in more than four years the guest can’t come get it that day then they don’t really want it. Most times people call for a hold and never come. Can’t sell it it’s in the back.

I run the front and I don’t mind helping out with style defectives or any other department for that matter. But I do expect whoever brings The defectives up to communicate with my team. We also have days where we’re so busy we don’t have time. Last Saturday a team member in seasonal brought up a...

We hold til end of day, just no clearance or limited items.