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    Archived Do You Get Told About Guest Surveys?

    The best reviews will usually get put up on a board in TMSC, although it doesn't happen very often. It is nice though to see some positive responses though.
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    Archived Condescending Quote Thread

    "No I can't see automatically, thats what receipts are for"
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    To that one Team Member I - ARCHIVED

    The Funko Pop collectors were right all along! Conspiracy!
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    The Things Guests Do/Pet Peeves Thread

    I'm pretty sure the cart wipes are labeled not for bodily use fwiw.
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    Archived Okay, who fucked up how?

    With all this being said, when I'm at the Desk, I always try to explain options out to guests. Things like returning/even exchanging, refunds back in debit/cash/gift card can go different ways. I am surprised the person left the store before raising the issue further. I think this is one of...
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    Archived Your Weirdest Scam/Fraud Moment?

    I just recently bought Steam gift cards with Target gift cards I've been saving up. That is perfectly fine.
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    To that one Team Member I - ARCHIVED

    Its even worse when the GSTL has you cover their lunch "oh btw we're an hour behind, here are the 4 people that you need to send kthxbye!"
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    To that one Team Member I - ARCHIVED

    If I know I am running low on 10s and 20s and it will be some time before the GSTL gets back, I will mention it to guests before the transaction starts. "Just to let you know, I don't have much change for for big bills or cash back right now." Most guests want to be cooperative and I never...
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    To that one Team Member I - ARCHIVED

    Getting change can always be tricky for a few reasons. Sometimes the GSTL/GSA doesn't have alerts turned on in their Zebra. If you make a change request and the register prints a paper slip, they didn't get the alert so you need to turn on your flasher. On the other hand (I'm not accusing...
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    To that one Team Member I - ARCHIVED

    TTOTM: I regret that I became irritated at you earlier, but you deserved a bit of it. During a very busy time, you offered to call the BUSIEST store in the metro area and then wondered why you were waiting on hold for so long? Maybe I'm cranky here, but if a guest did online pickup for one...
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