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My store requires I.D. in hand for every item that comes up as restricted. I don't even ask ages or birthdates, I just automatically say, "I'll need to see an I.D." It helps that my store has the scanning system, so no has gotten angry yet. They can see that I have to scan their I.D. to...

To Receipt Guest: I truly appreciate that you remained calm and polite for the entire twenty minutes it took for us to figure out that your order never even went through. I appreciate that you recognized that we were busy as Hell before the holiday, and that you weren't mad at all when my...

To my fellow OM drudge: I'm so sorry that I can never get everything done for you. I hate leaving you work, and I hate that yesterday alone I had to leave two pallets and three u-boats. I know that we both detest leaving work, and I know that it's not really my fault, but I still feel guilty...