Which is why they keep doing it. If T would get tough the scammers would stop and with no loss to business. Sadly corp doesn't get many things including this
We understand you want to see inside the luggage so you can get in all the junk you will never use on that trip to whereever, but please zip them back up.
Had similar once. Guest told me Spot carried something because it was on her niece's registry. I Rechecked then she pulls out her phone. Ooops wrong stores registry. At least she said sorry