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"I've been all up and down this section and I can't seem to find any doll clothes."- old lady in grocery.

What's really bothering me here is the person with the camera at the end craming herself in the area behind the register. If ANY guest does that at my store, AP is all over that shit.

To that one ETL: congratulations on the well-deserved promotion! You were a great mentor and you will be an awesome STL.

To that one guest who called me last night and went bitch mode when I told him we couldn't return or exchange the TV he purchased 9 months ago. What is so unreasonable about that? I don't care if you "just now plugged it in for the first time and it isn't working," wouldn't it have made sense...

To that one softlines team member who sprinted across the store to clear my playstation call button when I was helping a guest and the hardlines team members were no where to be found: that was cool. You are awesome. We need more team members like you.

I like it when I'm covering for the operator and guests put their clothes back on the rack after trying them on.