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Because cashiers don't interact with guests?

I've been pushing that fulfillment 3 tier for as long as we've been doing OPU's and haven't hit a single person yet. I kind of have this figured out. YES, I am walking fast. NO, I am not going to hit you so just STFU.

Make it right is literally the answer to every guest issue at our store.

The larger batches are also making it more difficult to separate food from chemicals while picking and more difficult to quickly find the items in the cart since so much is now buried.

Ours are also stowed in the same place. One aisle must be full before another opened to avoid having to move the walls, making it easier for PU and DU to get the items quickly.

NAIL POLISH!!!!!

You know we all picture you sitting on a big ole porch in a big ole white rocker, smoking your pipe and whittling whistles while occasionally reaching down to pet your big ole hound dog. And there's a banjo sitting in the corner....

Just make sure that your Mom finger isn't the middle one 🤣

I just give them my mom-look. 🤣

If it was a question about work it was not petty. If they asked "where would I find 'xyz'?" it may have been. Working off the clock is working off the clock and can get you fired.

Can't buy what we don't have. Auto isn't even an entire aisle in our store and mostly air freshener.

TTOTM: As the parent of a cognitively disabled person, the use of the word retard momentarily stops my heart along with stopping any respect I may have had for you and your opinions.

Don't be surprised when TOTM doesn't work there anymore if anyone sees that on camera.

Just don't think it's a joke and do think it's never a server's call to make whether it's skipping one cup of caffeine or any other food substance. I've seen a person go into anaphylaxis after being touched by a person who simply ate a Snickers bar and the peanut residue was on their hands. That...

Bad form. You have no idea what dietary needs anyone has. I never think that anyone should mess with another person's food order. Switching someone to decaf that didn't order it may sound harmless, but the beans have a higher fat content and could potentially mess with someone's health.

I like to tell them that if they've washed their hands correctly there shouldn't be any germs spreading.🙂

When guests use the word "rude" to me I will go to my TL immediately and let them know exactly what happened and tell them to expect a guest complaint. I think it's better to let them know the circumstances ahead of time so that they can respond appropriately when the complaint comes. It is...

STOP overstocking feminine hygiene products. I have defects every single day because when YOU overstock them, they burst open. NO woman I know is going to buy an open box of pads. I am seriously sick of taking the hit for your inability to count.

Watched a guest wearing a mask below the nose do a big full hand nose booger swipe, wipe hands on pants, and then proceed to pick up bottles of sunscreen to check the ingredients for "safety". I have no words left.

Your store should have received payroll to schedule dedicated cleaning shifts. Guest advocates still do their jobs in the same way. At our store, the cleaners will ask a GA to turn off their light when a line slows and the GA moves to a "flex" lane. We have a 3 tier that has supplies and a...