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  1. S

    To that one Team Member - II

    TTO Guest Relations TM: maybe I denied the return for a valid 209 issue and just because the “guest” called you to bitch about me denying an already returned item DOES NOT mean that you should just tell me to complete the return with an override code
  2. S

    To That One Guest - II

    TTOG who tried to return 4 gross blankets without a receipt: sorry not sorry that POS decided they were items you can’t return without a receipt, and I absolutely wouldn’t override them. Also sorry not sorry that I refused to put them in bags for you so you “didn’t have to touch them again” and...
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