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  1. SmilesWI

    The Things Guests Do/Pet Peeves Thread

    Another one....guests who unpack the bags and repack them rather than just telling you what they want. Or the ones that take bags that are practically empty. I usually start one food and one non-food or if there are multiple heaving items I'll stagger them between 2 bags. Depending on how they...
  2. SmilesWI

    The Things Guests Do/Pet Peeves Thread

    Why do kids need to stand right by the scanner and stare at you. I've actually had to ask some to move because they were so close I was afraid I was going to insure them.
  3. SmilesWI

    To that one Team Member I - ARCHIVED

    to that team member that made everything 10x harder when we were unstocking/restocking the coolers so they could be cleaned. By throwing random stuff in boxes you frusterated everyone else. We would have gone home hours earlier if you'd just unstocked the shelves in order like the rest of us...
  4. SmilesWI

    To that one guest

    So we were down 2 cashiers...I’m watching SCO and this elderly guest who is at a register with a minor team member cashier started flailing st me and shouts out “YOU LOOK OLD ENOUGH” (to ring up alcohol)
  5. SmilesWI

    Archived Angry "Extreme" couponers

    So I coupon a little bit so I know more about the policy from that than the cashier training (which really needs some improvement if you ask me) but I wanted to check if something has changed. Aren't giftcards supposed to be used on a separate trip not in multiple transactions? A guest tried to...
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