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That's a vast improvement from the guest who, when her little one stumbled and inadvertently swept a shelf clear in toys, and he immediately started picking them up and tried to put them back, pulled her little guy away and told him no, no, they have people here to do that for us. Wondered what...

Seems to me that those two words all too often are one and the same.

Just so wrong...and so typical. It's a shame we can't treat them as we would a guest in our home. If you can't or won't behave, you're not welcome. Guests abuse the term big time...

Me: CIHYFS to a guest dumping all of their items on an endcap that I had just set. They were scanning and deciding apparently that they weren't priced right. So, since it was obvious to them that I wasn't happy, and equally they weren't happy with my waiting and scooping up the items and...