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Welcome to my world. I get calls all the time. "I can't get an appointment for six weeks - what are you going to do about that? How are you going to fix that?" Fix what? That you have to wait your turn to see a doctor? Deal with it or to outside our system, get an appointment and pay a LOT...

If you seriously think that "clocking out" would put an end to liability issues, think again. Good Samaritan laws aren't as strong as you may think, but even if the PERSON was covered by them, the CORPORATION would not be. You represent the company in this instance whether you think you do or not.

Two things I'd love to say to idiots on the phone: 1. I ask what number they just called as I'm not who they need to talk to. They give me some # I've never heard of. I give them the correct # then they yell "That's the number I just dialed." WTF? I WANT to say "Idiot, that's not what you...

I had something similiar to this at Food Avenue. The guest "slipped" and started crying bloody murder. She was complaining that we left the flor wet and that was why she slipped, so this was obviously Target's fault. I happened to be right up at the front lanes when it happened and went...

No, not a pill popper...more like classic Seeker behavior. I've dealt with drug seekers non-stop while working with my state's Medicaid program. They would go crazy when they had limits placed on their drugs by the state.

One of my favorites, yet to this day, was the comment: "You shouldn't cut the lighting down so much after you close. It makes it hard to shop." Duh! Our lighting did not drop to 50 percent until about 11:20 to 11:30. You shouldn't still be in there shopping at that point anyways.