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  1. pookiesma

    Archived Dumb questions from Guests......really..... you have to ask?

    Had a Sunday where there were a couple of people leisurely strolling around the store after we cut the lights. Once they were all wrangled to the front, a guy asked, "Do y'all turn off the lights like this every night?" "Yes, when we close" At this point we'd made 2 announcements after close...
  2. pookiesma

    Archived Dumb questions from Guests......really..... you have to ask?

    While at the service desk: Well can't you place an online order here? Not really. But if you're really committed, you can connect to the store's open WiFi and you can do this on your phone.
  3. pookiesma

    Archived Guest stereotypes

    Have we added the "Is it safe to use my card?" and the bystander "Don't use your card here. They got hacked."
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