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TTOTM: I don't know why you need to make a repetitive loop through the backroom to the water fountain every 10 minutes. Your step count is high, but you aren't pushing freight and you certainly aren't zoning. But you are taking hours from hard-working TM's who could be doing what you aren't.

Me: "Sorry ma'am, we are completely out of that item" Guest: "Your app says you have 10!!" (frantically waving phone in my face that is showing results for a completely different store) OR Me: "Sorry ma'am, that's an online only item" Guest: "Your app says you have it!" Me: Points to where...