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  1. T

    To That One Guest - II

    Did you meet my ex?
  2. T

    The Things Guests Do/Pet Peeves Thread

    You seem nice.
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    The Things Guests Do/Pet Peeves Thread

    You know what guests grate on my nerves? Teenagers, like 15 and 16 year olds, who come to my lane buying their crop tops and fake eye lashes and cases of Moutain Dew and Takis. When I say hello, they don’t acknowledge I’ve said anything. When I tell them how much they owe, they shove their debit...
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    The Things Guests Do/Pet Peeves Thread

    As a parent I used to make my kids, do their own orders so they learned how to speak to people and be polite. On the one hand, I’m glad I did because my kids are pretty polite but on the other hand, now that I’m on the other side, I can see how frustrating it is. Sorry!
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    Drive up out of control

    I sign with a smiley face. At least on the days when the Karens haven’t beaten me down. Then it’s just a line.
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    Service & Engagement Cleaning

    This is what I wish was happening at my store.
  7. T

    Service & Engagement Cleaning

    Yeah, we are supposed to spend the first hour cleaning and the last hour doing reshop and pushing. I’ve brought up how irresponsible this is to my leaders and all I get is a shrug at worst or a sympathetic look but no promise of change at best.
  8. T

    Service & Engagement Cleaning

    I closed the other night and all of the other team members left at 9 leaving me to clean the entire front end myself. I’m still cranky about it. Do other stores have designated cleaners in other parts of the store like market?
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    Service & Engagement Cleaning

    I bought a few pair of those plastic cleaning gloves my grandmother used to use to wash dishes. When I come home, I soak the pair in the sink with a little bleach. I was feeling bad about using the disposable gloves because of waste.
  10. T

    Service & Engagement Cleaning

    I try to thank everyone who comes to back up at my store. Right now though, I really think we need to just let guests know they are going to have to wait in a line. We can’t keep pulling team members from their other jobs because then there are all the complaints about how we don’t have anything...
  11. T

    Service & Engagement Cleaning

    This is what is for sure going to happen at my store.
  12. T

    Service & Engagement Cleaning

    Since getting the email from on high about cleaning the front end every 30 minutes, my store has struggled to do this. Like every other store, it’s been super busy with every register open and calling for back up from the floor. How are other stores handling this? Do you have a guest advocate...
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    SCO nervous

    I find SCO super stressful. Especially on a busy weekend and people with carts overflowing decide to use SCO instead of going to a register. I also love the guests who park their Teslas in the Drive Up spots. And when you politely tell them they can’t park there they say they’ll just be a...
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