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I don't know why people think its acceptable to leave their cart right in the checkout lane. I kid you not. I've had quite a few guests unload their cart and then leave it there, or abandon it at the midpoint of the lane, around where the first conveyor belt meets the scanner. :wacko:

:facepalm: I really hate when that happens. I had a guy get 8 paper towel rolls for free (split between two transactions, he actually even exited and re-entered the store). More recently, people have been using those $3 Iams coupons to get a buttload (one person got 23 of em) of those trial...

Ugh. I also hate this situation: I'm done ringing everything up, but I'm still in the middle of bagging things (usually because everything that needs to be bagged together was scattered around the belt). The guest holds out money to me, and I go ahead and finish processing the order, since I...

Whoa, whoa.. physically harmed?

It happens. Though it seemed like she was blaming it wholly on me, as if I was pressing a secret accept/decline button next to the register. When her kid came back, it was with the smug "I told ya so, dumbie" look. :facepalm:

I hate it when guests put items they don't want on top of the freezer/at the end of the check out lane, knowing that I'm watching them. I had one lady proudly point out her discard and tell me she left it there because she didn't want it. I wanted to tell her that she shouldn't have done that...

To that one guest: No, I do not have control over whether your card gets declined or not. I am not making your card declined to spite you. You can tell me all you want that there is money in the account, but I still won't be able to process the transaction. And then ten minutes later, you send...