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"Should" is a very strong word. Our BRTL doesn't even know how to look up an order on Manhattan. That's not really a bad thing, just that the Flex Fulfillment department really should have an official person in charge of it. Keyword being official, meaning we should get paid more.

SFS captain had better be a specialist position. Unless Target wants a brand new employee to order supplies, troubleshoot broken equipment, be the go-to person when anything goes wrong, train new TMs, (and ETLs from other stores), draw brackets on what time TMs should work during Christmas...