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Lots of stores are over hiring now to be set for Thanksgiving. It means hours are tight in those stores. It's to cover a doubling of workload in a very short time. 2 days 4-5 hours a day are not uncommon for seasonal the first few weeks until November.

The theory was backroom was more trained and had to make sure things in the back are located so they can get out to the floor. Under modernization the theory is that the sales floor is trained in the backroom AND have additional responsibilities. In truth we still have softlines struggling with...

We kept a lot of seasonals, but part of that is transitioning people to other work centers and the other part is performancing out regular team members that have been around for years skating by on poor managers not paying attention or being suckers for hard luck stories.