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<blockquote data-quote="Olympus" data-source="post: 608733" data-attributes="member: 34166"><p>In a month or two our store is gonna have another massive remodel. We were the test store when they did the first major remodel back in like 2017 I think it was. Anyways our service desk is on our grocery entrance. They are redoing our gm back room and part of our gm area to add a whole new area for pickups and driveups. They are redoing the whole system I believe for this too. We had over 50 drive up spots for Q4. Absolute madness for us. Over 1700 orders and 6 hold areas. 3 for bigger items and 3 for bags. We needed a remodel but our service desk will no longer be apart of driveups and pickups. We had them separate for Q4 but now have them back together. Once the remodel is done they will be permanently separated. The remodel is going to take 4 months. It’s gonna be cool tho because they are gonna add a 3rd entrance just for drive ups so we don’t have to run around guests. They are taking a pretty big chunk of our store to make this so it’s gonna be cool I think. I’m guessing if it works with our store they will also do it with other big stores. Our service desk shouldn’t be on the grocery side though it causes so many problems and wish it would stay with driveups and pickups.</p></blockquote><p></p>

[QUOTE="Olympus, post: 608733, member: 34166"] In a month or two our store is gonna have another massive remodel. We were the test store when they did the first major remodel back in like 2017 I think it was. Anyways our service desk is on our grocery entrance. They are redoing our gm back room and part of our gm area to add a whole new area for pickups and driveups. They are redoing the whole system I believe for this too. We had over 50 drive up spots for Q4. Absolute madness for us. Over 1700 orders and 6 hold areas. 3 for bigger items and 3 for bags. We needed a remodel but our service desk will no longer be apart of driveups and pickups. We had them separate for Q4 but now have them back together. Once the remodel is done they will be permanently separated. The remodel is going to take 4 months. It’s gonna be cool tho because they are gonna add a 3rd entrance just for drive ups so we don’t have to run around guests. They are taking a pretty big chunk of our store to make this so it’s gonna be cool I think. I’m guessing if it works with our store they will also do it with other big stores. Our service desk shouldn’t be on the grocery side though it causes so many problems and wish it would stay with driveups and pickups. [/QUOTE]

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