Those numbers are perfect, honestly. The goals (green) are 36 for picking and 90 for packing, so you're beating those numbers by a good amount. Same with INF, at least for SFS. The goal there is 9%, so anywhere around 5-7% isn't that bad.
Obviously, you're not 100% in control of these numbers. If you get a string of batches that are in softlines or carts that have as many containers as they do eaches, then your productivity numbers are going to drop. It doesn't matter how fast you run around the store, it's an inevitability.
That's especially true for INF. You have zero control over whether or not the other teams are properly locating their product, be it on the floor or in the back. They may not have pushed it, it may have been stolen, or a guest might have just beaten you to it if you're picking batches dayside. Generally, if you at least make an effort to find something or get with a leader if you're having trouble, having a higher INF isn't terrible. I know for my leadership, it's mainly used for following up with a TM rather than being something to punish TMs for -- "I see that you INF'd a bunch of softlines today. Did you happen to check the breakout area? There's still quite a bit in repacks back there." Situations like that are where INF on an individual level can be useful.
In reality, INF as a metric is more applicable to the process and store as a whole.
