Recent content by agentbarton

I have heard a ton of stuff recently from my TMs about how angry they are that Food Ave makes more $$$$ than a GSA/SEA in this new pilot model. These TMs are angry enough that they’re switching work centers (to electronics or something) to get a 0.50¢ raise. At my store at least, the GSA/SEA...

That is ridiculous. I think many GSTLs/SELs would have handled that very differently. That would be needlessly embarrassing for the TM if there was anyone else in the restroom, too. I think a warning, coaching, and then “written up” coaching would be in order. It’s annoying to you and other...

Hello friends! I am a recently promoted Service and Engagement Lead at a pilot store (moved up from Electronics). I am posting on this thread to see what other SELs or GSTLs do in their store to motivate MyCheckout Sales. We are doing quite poorly in MyCheckout sales in general, part of which...

Does anyone's store have an issue with "incomplete counts" with the manual audit part of the app? Our score is horrible (and dropping) in that metric and we can't for the life of us figure out what is causing it. We thought maybe it was when you scanned an item with additional locations and...