I feel that my conversation with the next guest will be:
1. How much would you like to pay for this item? No problem.
2. And you would like a $5 gift card back eventhough it isn't part of a promotion? No problem
3. And you would like me to apply this coupon eventhough its for a different...
When I became GSA, I had the same frustrations. It took a couple of weeks before everything cleared through the full system and my supervisor number and alert access were working.
I had one teenager riding an electric cart. I asked him if he really needed it because another guest did. After riding around the store, he left it and walked to the registers to buy a package of lighters. He did not have his license so I wouldn't override with my supervisor number. Perhaps if...
Hang in there, I know its overwhelming at first. I have to say though that I'm jealous you had 6 days of training. I'm a GSA and only got 1, yet am still expected to know everything and am held responsible for it.
To the LOD tonight, thank you. I really enjoy working with you. You make a sometimes stressful situation much easier to handle with your laid-back, but effective, demeanor.
Yesterday I had a guest who clearly did not know how to use her SNAP card. She didn't understand my instructions because she didn't speak English. The worst part was, throughout my trying to explain it, her child was yapping away on their iPhone!
Our GSTL wants us to use a highlighter pen to circle the new survey information and give the new details for every receipt that prints the survey request. And yes, that's every receipt that prints. So I need to give my redcard speech and the survey speech to each and every guest. They are...
Hi everyone. I just found this website. I've been working Front End for about a year and half now. I've been enjoying reading the various posts. I'm learning so much, many are things I have heard being referred to, but didn't know what they meant. I know most team members are comfortable with...