Recent content by CrazyGuestRock

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    Archived Age Group In The Store????

    We have TM's ranging from 16-65 TL's from 19-48 ETL's from 24-59
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    Archived Tuition Reimbursment

    Skullfire....Where online exactly? I'm having problems finding it. What steps did you take?
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    Archived Tuition Reimbursment

    Any fellow TLs know how that works exactly?
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    Archived Need advice regarding something that happened between my TL and I

    Let's look at the whole picture here.....I am a Team Lead and will try to be understanding from a TL level. Let me just say that as a TL, I would never do this...However no one is perfect and people make mistakes. She very well might have been having a very rough day and made a simple...
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    Archived Interesting video from customer trying to return open box electronic item

    Ben, the man in the video, did an awesome job! He should have called LOD however. Just happy I wasn't the LOD who would have answered this call.
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    Archived Orientation Rescheduling

    If it's been longer than 6 months since you've been with the company you must go through orientation.
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    Archived Fragile Items

    Guest loyalty is huge at Target. If the guest goes all the way home and finds that the thing is broken and has to drive back, they are going to be pissed. No Team Lead I know would yell at you for driving guest loyalty, so I would say you are okay to warn guest about certain items. I wouldn't...
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    Archived working huddles

    Well I don't really agree with the 6:30 one, that is like busiest time of the day. I'd question that. However, I don't know how your ETL's/TL's are....but at my store..The ETL's and us TL's make it a productive time and also we make it a little fun. :)
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    Archived working huddles

    What time do you guys do huddles? We do ours at 8am when the store first opens and around 9ishpm for the closing team. That way basically everyone can attend huddles.
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    Archived I got the GSA position

    Technically assistant front end manager. If you want to get technical. As a GSA you will do even more work than you did before, or you at least SHOULD do more work than you did before for a minor pay raise.
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    Archived Guest Survey Comments

    I had a guess who actually complained to me as TLOD that we should add a community pool, that way we could be more community orientated. The lady couldn't see any reason why that would be a bad idea, and later brought me in flyers for pool places nearby. Good god...:)
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    Archived I got the GSA position

    Congrats! Be prepared to do more work then what you get paid for, especially if your GSTL's blow. Also you now have to encounter any problem guest before the LOD does, so good luck and keep them calm!! But it is a great developmental position. Congrats!
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    Archived working huddles

    Huddles are actually very important. As a TL, it's a great way to communicate anything your driving, or any changes in the store. Also, when you are TLOD it's great to be able to delegate the task list. :)
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    Archived Gross Stories

    Yeah any Team Lead or Executive Team Lead also are certified to clean up those kinds of spills.....Lazy GSTL!
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    Archived Gross Stories

    Just a couple days ago we had a Code Yellow. The minute the kid is found, we also found he had gotten scared and his diarrhea was up and down two toys aisles. :(
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