Recent content by CTL

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    MEGATHREAD Flexible Fulfillment

    I have tried searching this whole thread, and I have not seen it, so I am going to ask. Does anyone know the part number for the clear label holders that go on the ship carts? I am trying desperately to get all of the ship carts at my store fixed and set up properly, but I cannot find these...
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    Day in the Life Fulfillment Ops TL

    I am looking into stepping into the fulfillment ops TL role soon. I am just wondering what does a day look like in this role. I have seen how my old store handled it and it was not the best. I just want some ideas on how I can handle it better at another store. Some things that would be helpful...
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    Improving Inbound

    My question is, how do you get out of the rut you are in? I am a GM(PP1)/Inbound TL, and we are struggling. We are only 7 trailers a week, I would say averaging about 2000 pieces. Staffing wise, I currently only have 3 team members that are listed as actual Inbound Experts. I lost 2 in the last...
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    Feedback Advice

    Yes I am part of leadership. And I know for a fact that they do not see it as an issue. I even made a comment about it when I was talking to two of the ETLs about attendance and they said that the team members just don’t want to be there since they do not see any real consequences to calling in...
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    Feedback Advice

    I am wondering if anyone has any tips for talking to ETLs or SD about culture issues. There seems to be a trend at my store if TMs not feeling like ETLs or our SD are treating them very well. Just as an example: an ETL literally yelling at another TM in front of other TMs and guests...
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    MEGATHREAD myDay app

    I am having a lot of issues when I go out of the app and back into it again. It just freezes and crashes, or says the app isn’t responding. I just want to know if that’s an issue with the app or the device I use, because I use the same device everyday (leaders have their devices allocated to...
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    Fixing OOS Issues

    My store had some notes from a recent conference call that told us to use “all of our resources” to ensure replenishment of OOS items. Meaning, not just SFC/SFQ audits, or on hand audits, but they are looking for something more. Am I just dumb, or are there other things we can be doing to help...
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    Leadership And Training

    Literally any time I don’t know something, the first thing I do is check Workbench. 9 times out of 10 you will find what you are looking for on there. Not to mention you will have a higher success rate than asking and ETL for help, or to teach you. My SD is all about self sufficiency, which I...
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    New Team Lead Advice

    It’s best to observe these things yourself first. I don’t think it’s a good idea to go by what other team members are saying. In my experience, other team members can exaggerate certain things. I’ve had a couple of instances where we pull a TM to discuss allegations and it never ends well. You...
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    Archived Breaks

    I have tried since the beginning to take my meal before too many leaders leave. It’s maybe happened twice in the three months I’ve been in role. Although, my SD is going to start making ETLs have one day a week where they work a late mid so they are there until like 8. I’m happy that’s finally...
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    Help!

    Honestly don’t be worried. I close m-f, and they literally schedule the worst of the worst week nights. They aren’t all bad, but some of them just don’t care. It’s pretty clear you care about this job, so that’s really the important part. I also haven’t worked a weekend in almost three months...
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    Archived Breaks

    It would seem that it doesn’t make much sense to have a break schedule then. And, honestly there are times where I’m too busy doing things that when someone says they are going on break I just say “have a good break”. Which sounds terrible because it makes it seem like I’m not listening or...
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    Archived Breaks

    I want to get a sense of what other people think of this. I am the closing team lead at my store, and we have so many issues with too many people on break at one time. We already have a much slimmer team at night, but if even three people go on break at a time, someone is going to have to run...
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    Archived Manuals/ CAFs/ Autos/ OOS

    In my opinion you have to change capacities anytime it’s off. Like I said, backstock is a mistake. Eventually you will get to a point where it should be accurate and you won’t have to worry about it. And in all honesty, if any of your leaders even have half a brain they would understand the...
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    Archived Manuals/ CAFs/ Autos/ OOS

    First thing they should do is drop MAN CAFs. Then zone as they are working it out. They are most likely massive right now because I think it’s just trying to purge as much as possible from the back. And it’s more than likely not been done. Just make sure it’s actually getting done consistently...
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