I have absolutely no problem responding to backup when truly needed. However, at my store, the front end has become too comfortable simply calling for backup instead of utilizing the resources they already have. You're calling for backup when you have 3 GSAs and 1 GSTL standing around the same...
Hey everyone.
I'm a Price Accuracy team member with a question regarding missed clearance.
I've searched the forum regarding this topic and stumbled across one thread, but I'm still unclear regarding rework for Price Accuracy and whether or not the T-ticket option when you scan unmarked...
In the past three weeks, I have heard two ETLs say, word-for-word, "that's not in my core roles," when asked for help by team members drowning in work. That type of communication and leadership style is both unacceptable and reprehensible. Had the STL overheard those comments, the ETLs in...