Recent content by Lady Fitting Room

It sounds a little bit like "Caribbean Queen" by Billy Ocean, but not quite. :confused:

Hey, it could happen. A while back, I visited a store in a different part of my state and took a few pictures of some pretty distinctive features of the store. I posted them on the old forum and a team member remarked that it was their store. Based on their location, I think it probably was, lol.

He probably meant for you to clock out for a lunch, but I'd ask just the same. I've never seen two shifts scheduled an hour apart: usually they're separated by the amount of time you'd be out for lunch, either 30 or 45 minutes, depending on your state. For exampe, 8-12 as Cashier and 12:45-4 as...

Welcome!

Morale was pretty low at my store around the time I left, and it had been that way for a while. I'm told things have yet to improve. It does make me happy to hear some people say that management in their store are doing a great job of leading their teams, though: gives me hope that all is not...

Lol, oh, so I'm a gnome. Lovely. ;)

How awesome would it be to stand over the guests' shoulders as they leave comments like this and reply? "Yeah, and I shouldn't have to remove someone else's sh!t-filled diapers and excrement-smeared baby wipes from a shopping cart, but it's a messed up world we live in. Deal with it."

^ Ohmygoodness, this. Icees were the bane of my existence when I worked for Target: it seemed that whether I worked in Food Ave or as Guest Attendant, 99% of the spills I had to clean up throughout the day were due to those. Why some parents believe that a two-year-old child needs a large icee...

Horray!!! :) Congratulations!

From what I've heard about the way retail organizations typically work, store-level TMs rarely (if ever) make it to the corporate level. The average TM, if they are very, very fortunate, may be able to make it to STL level and if a miracle occurs may even make it to DTL level, but that's about...

So, so very true. :( That's where I was at with my store right before I put in my two-week notice. For my last seven months with the company, we had no Food Ave Team Lead and no one above TM level even trained in Food Ave. They had a girl who worked back there and was also GSA do all of the...

The sad thing about my old store is that it's an upper A-volume! :thumbsdown:

When there is a call for back up, everyone is supposed to respond every time; that's best practice. When management is understanding of the fact that guests come first and tasks come second, then everything works as it should. The problem is that in some stores, management is not very...

We didn't have a Starbucks in my store, but we had a very similar situation with Food Avenue. Very often, there was no one trained in the building to cover, so the GSTL would 'watch' Food Ave while the FATM took a break...and came back to find all of the food in the hot-hold expired and a few...

In a perfect would, they absolutely would. At my store, at least, they often didn't. That is not to say that they were bad GSTLs, because most of them were very good people; it's just that they were usually very busy and sometimes forgot or didn't think to status with the Guest Service Team...