Recent content by LeaderFromFront

Thanks for the advice. Feedback like that would be in a controlled environment and likely more on clarifying policies than anything else.

Peak/Holiday is always "survival-mode". I was actually supposed to start earlier, but the store leadership didn't want to start me so close to Black Friday and be tossed in the meat-grinder. So I'll be starting just after to have a better on-boarding experience. Slow periods are just clean-up...

Metrics and KPI are essential to holding yourself and your team accountable. Accountability always needs to be communicated and appropriate feedback given to the team. I have spent more than one morning meeting apologizing for some decisions that didn't turn out well and wanted to let the team...

Always! I make point to know 1-2 things about everyone. That gives me a point of a relationship with everyone and sometime to check in on with about. I was surprised with one team that I have 2-3 people that lived in the same town as me, even with an hour commute! So important to be a human to...

Thanks alot. I have grown over the years to be on a constant "patrol" through my area(s). I have found that sometimes your team needs to know that they will have access you, if nothing more to wave at or an avenue to provide feedback. I will likely spend the first month, opening every sentence...

Hey all. I wanted to say hello and solicit any Day 1 advice for someone transitioning from years in a Warehouse/Fulfillment management role into a Retail Management role. I know it is a rough time to swap, right in middle of peak season, but ready to go! Thanks for advice/insight in advance!

I have worked in warehouses for years and hoodies represent a restriction of visibility when working in/around trucks & heavy equipment. Hoodies are able to be worn, but hoods must stay down. Zero tolerance for anything that restricts hearing should also be enforced for the same reason. I have...