Recent content by lydian

Generally, I have only one person in FA, even on weekends, there until 10 am. Between 10 am and 630pm, there are two (or three on weekends). From 630 -10, there is only one (on weekends I will schedule someone until 8 or 9). I tell my GSTL's to send guests if there are two people there, but...

Honestly, it just takes time to learn the routines of cashiering. If it makes you feel any better, I was terrified to go on a register when I started at target

I intend to use the par value guide as the initial blue print and organize space around it, only fine-tuning it when as I become more experienced. The par level guide is quite a boon to me, as a starbucks noob, simply because it gives a fairly direct answer to the question of how much of what...

At my store, it has become the norm for the GSTL to speed-weave guests to Food Avenue for purchases. Its an occurrence that happens all the time. It sort of irks me when they speed weave to my area and there is only one TM there. That TM needs the downtime to clean, not ring out guests. I'm...

Café TL is a pretty awesome position. As FATL, the best and worst thing about it was that no ETL, not even the ETL-GE directly over me, understood FA. On the downside, that means I received zero help when it came to FA from anyone. When there was a leak in the C02 system, I had to determine...

LOL I have already had at least one investigation put on me. It was when I directly contacted the CRC to clarify and confirm how they handle electronic waste. I didn't use my spot sponsored outlook account and about a month later a nice gentleman politely told me to only use my target e-mail...

"I totally agree with Xanatos, you need to pay a lot of attention to Starbucks because any gap in meeting expectations can put you in non-compliance." We are already non-compliant on product availability. That is actually a fix I can implement. Starbucks par value guide puts us at a VO2 level...

Hi, I work at 1122. If there is a shady way of getting a personal myDevice, I will DO IT SPOT. I work food service and I am the only TL in that area. Hmm, I'm not too worried

Wait, we TL's get desks? Man, it must be nice.... In any case, I do believe a personal myDevice is impossible based on a mySupport request with an unusually helpful TM (Sheldon, you're the best!). I will have to ask my STL to order a new myDevice for $500: one specifically for food service...

I was hired as FATL a few months back. At the time, my ETL was worried, as it was an area clearly in crisis. I had to get rid of, replace and retrain 3/5's of the staff but I managed to correct the ship. It actually took a few months, but once everything was righted it became the sweetest job...

This is true. Steritech will go to great lengths to find a problem, and often stay in my area for 40 minutes or more. In my stint as FATL, I have gotten two scorings with at least one critical and one scoring with no criticals, which I consider two yellows and one green (one critical: expired...

On workbench I type in "order guide" in the search bar and it leads me to the excel spreadsheet. Odd, I just order the Jamba juice labels myself and didn't have any problems. Oh, just make sure that you don't order more than 1 of each. Oddly, if you try to order a bunch of labels, it will...

As I expected... interfacing with the network would require some form of validation. The reality is that I need district approval for a personal myDevice. I have sent an e-mail to the district approver via targets outlook system. Lets see what happens

Corrective action at most though. Eh, not too much risk. Incentives... The value of the action against the TM must be equal to the value of the myDevice. If the TM only pays a $100 worth of penalty, then he will not care an appropriate amount about a $600 myDevice.

In any case, a little theory... myDevices at my store suffer from a classic Tragedy of the Commons. There is a sign out log, however, there is an incentive not to sign this log if possible. After all, if you do not sign out your myDevice, no one will know that you checked it out and therefore...