Recent content by niccolo

Cant say I agree. Not sure how or why an OM would process NILs, location holds, Multi-Slotted locations or any of the other day-to-day quality related issues. 10 dedicated staff per day will be working on these things and more, such is the size of the problems we are facing. For instance on an...

First post!!! Is it against the rules to post your DC number? We started rolling out ICQA last week on our B1 shift and B2 this week. Most of what's been discussed here holds true with us. Our WH dept. already had a 2-3 person dedicated QI staff, separate from IM. They processed NILs, rework...