I felt bad every time I was forced to coach a cashier for lack of RedCards. Also, the GSTL team at my store had a goal of 3 coachings per week, with us getting one if we didn't meet our goal.
Do I miss pushing red cards every shift? Or being pressured into signing up for one on my lunch by my Sr GSTL? The constant closing after closing back to back, and then getting off to have a message from my ETL asking for redcard count and then expressing his disappointment because we didn't hit...
I posted this thread back in January. I started in the beginning of January and was extremely excited to be a GSTL. I gave it my 100% and had the support of my peers and my team. Come my 90 day review, my ETL agreed I was improving and that I was a great fit for the position.
Four months in, my...
It's a form of sending a message I guess. I neither agree nor disagree, however if people who were thinking of stealing see a thief being walked out in cuffs they may be less likely to steal.
Here's my take: if you're gonna call putting someone in handcuffs and walking them out awful, then we need to revisit our entire arresting system in the US. Police put handcuffs on people inside their homes and walk them out into the street. If someone is being arrested/charged, wouldn't it be...
Hello! I started about a month ago and am just finishing my training up. I'm going to be a GSTL at a top fifty grossing store, and it is always busy. Been reading through some threads and already have some good advice going into the job.
Looking forward to ranting with you all soon