Recent content by onpointy

Thank you all for this i will definitely be more alert next time and always ask for help when i need it!

I feel terrible what am i supposed to do? I'll most likely get fired from what ive read on here oh man!

she had proof she had payed for it though there was a little bar code that i thought i had to scan and it asked if she wanted to return it so i figured that meant she had bought it and she showed me the e mail she got and everything confirming it also it was a very busy day and there were no...

So ive had people come through my lane with 'gift registries' and such and i have no idea what they are and no one has really taught me what to do so what am i supposed to do with those? Also a lady came to me with something she payed for online and was picking it up from the store? and neither...

It all makes sense now thanks for your replies!

I checked my schedule for the coming week and in a few boxes it says 'available' but no times.. What does that mean? Does that mean theyre gonna call me whenever on that day? Does it mean theyre day offs?

Yeah its just that its my first time ever switching shifts with someone and the shift sheet is confusing.. but this will definitely be the only time i call asking about my schedule.. Thanks for the help!

thats alright :) so do you think i can call the store asking if they could check what time im supposed to clock in?

I tried this but its not letting me change the current password to continue..

So i switched shifts with someone but i didnt realize i was confused until i had signed the paper and now im not sure what time im supposed to clock in how does it all work? Should i call the store and ask them to check my schedule for me?

Yeah well they make us do it and its quite complicated sometimes and i feel annoying constantly calling for help because im expected to do an exchange or handle returns after theyve shown me a few times and it does slow down everything but they make us do it anyway... I guess i can only get...

Our store has a service desk but for some reason they just send customers over to us cashiers and expect us to come to them in case we cant do something im not sure why though..

At my target cashiers are supposed to deal with returns and everything, its complicated.. But thank you this was very helpful!

Alright so im new to all this cashier thing and ive got a few questions.. 1. What do i do if a customer says theyve lost their rewards card? 2. How do you do an 'even exhange' ? 3. If a customer insists something is (for example) 15% off an item and its not showing up on the monitor, how do i...

thats a relief so i guess ill just definitely call tomorrow to make sure thank you!