Recent content by Saylavee

TTOG who calls to ask if they can return an HBA item and gets pissy when I say that I can't say with 100% certainly we'll be able to give them a refund without receipt due to our store policy. TTOG who tries again to return several DVDs without receipt. I remember you well from the last time...

TTOG When you try to return 4 sheet sets, two coats, one that has tons of fuzz and hair on it, and a bunch of other items without a receipt and with an out of state license, OF COURSE you're going to get denied. Nice try claiming the hair on the coat was mine, but you ranting in front of the...

Thanks for the help. Although, now they've moved the RFID scanners out of GS and no one seems to know where they are. Of course, now since it's been holiday season we barely have time to do anything let alone RFID.

We've also been told we need to be a "yes" desk. We have also been told to let the POS guide as to whether we can perform a refund or not because of the possibility of legal action. But then we're told we aren't supposed to return HBA items without a receipt but yet if it's only one or two...

Hi. Former cashier, but have been working GS for a few months now. I've searched threads and have already found out things I didn't learn in my training. Thanks BR!

Hi. (New BR member.) At GS we are expected to do the RFIDs, which I have no problem with, but most of the time the MyDevice won't link. The other day we had 5 MyDevices that wouldn't even boot. When I explain the issues to my GSTL I'm just told to do the RFIDs when I can. No real solution is...