Recent content by wifey954

loll I have at least 3 guests ask me about paint in one day. I don't get it. I also love it when an LOD will tell a guest "no" to something like a price match or adjustment, etc and the guest will come and ask me the same question thinking I will do it. & they are fully aware that the LOD is...

Aside from this situation, I believe that every cashier and register trained TM's should also be trained at the serivce desk. I know a few TM's who are sheduled back there and slack off. I tell them that they either get to work or I will switch them for another cashier who is also trained back...

to the guest who didnt realize they got "double charged", doesn't realize this until they get home which just happens to be millions of miles away. When they call the store they demand the refund be done over the phone by giving their credit card info over the phone because driving back to the...

to the guest who didnt realize they got "double charged", doesn't realize this until they get home which just happens to be millions of miles away. When they call the store they demand the refund be done over the phone by giving their credit card info over the phone because driving back to the...

AGREED! tHANKS :) yea I am pr and german and I mean I don't make jokes like that. I will joke around with mi bf or something and say "yea thats a puerto rican/ true dominican for yuh" but thats cuz I can without it seeming rude. Thats like with the N word, it should never be used or said...

wow I have seen guests completely just like cough and stuff but never anything like this. eww All my cashiers clean their registers quite often so I dont think there is much to worry about. There is also hand sanitizer at each CL

*tilts head and smirks* you'd be surprised loll I have one minor at the front end, the rest of my cashiers are grown adults and that TM acts more adult like then the rest of them.

I absolutely hate it when a guest talks down to us. I also remember when I was working at Sams Club, there was a member (customer) who I was helping look for a item and he told me a "joke". The "JOKE": why can't a puerto rican get a credit card? why? because when they have to sign for the...

haha I had a few guests like this before. I just tell them, "please dont put those there, I can take them and actually put them away"... I love how as they are trying to set an item they dont want down, they are looking around as if to see a TM to take it... this happening right in front of me...

yeap...physically harmed. There was a time where I had a guest call me over to the register and complain that the cashier was bagging her bowls the wrong way. She was yelling at my TM and saying how stupid she was, that when she went to sit the item down for the guest to get, the TM tossed it...

Everyone in the store has their "run in's" with guests. Yes, you might be right about taking care of the guest at the worst time but you are not the first ones they see when they enter the store. We are. The TM's/TL's. You would be surprised at how many times I have gotten complaints about...

AGREEEEEEEEEED!! :) I was feeling generous today, I let softlines use the GSTL LPDA until my shift was over.

I am sure that there are TM's that will call out, especially cashier's. Just get with your TL/ETL or even keep an ear out for TM's looking to give away their shift.

I will email my ETL-GE about this but I am almost positive GSA's do not have access to TIPP.

loll that happen to the cart attendant walkie and a guest returned it. Our ETL-GE is very much on top of equipment, that's why on the bounce back coming up. ALL of our equipment has to be accounted for. It's basically up to me, my other GSA and our GSTL to take note of everything. No one is...