Recent content by Zxy123456

I’ve done 6 months ahead and got it approved. Maybe a case of ASANTS. If I were taking a real vacation like actually going somewhere and paid non refundable money I would definitely put in the request as soon as I made the plans. Wouldn’t wait till 3 weeks out then have it denied because maybe...

Put in your request as early as possible, better chance of getting it approved.

If you can’t open someone’s item then get another one. My store would never override for a $500 plus item. I know ASANTS.

You’d be surprised what people will try to do.

Happened to me yesterday with an air fryer. Guest didn’t have receipt I did card look up with red card asked for approval code don’t know why. Team lead approved return.

You should never override serial number for tv! You could open box scan number on tv or get different tv.

For a tv I would not override the serial number!! When a guest returns a tv we have to make sure serial number on receipt matches the one on the tv, otherwise guests could return an old tv and get the money back for new one. If serial number label is damaged either open box scan number ontv or...

At my store we offer exchange if they are scammers they usually refuse to exchange. If I suspect they stole the item then I call a leader or AP.

Give them the option to exchange for something else in that department.

Sometimes it does that with same day returns of pricy items.

Can’t speak for DC but, at stores face shield is not allowed. A coworker inquired and was told no.

You also have to keep in mind availability changes 2 weeks to go into effect. I would talk to your leader soon.

Do you have a valid reason for needing Sunday’s off after may. If you don’t be prepared they will probably deny it.

At my store closing lead doesn’t go to lunch unless another lead is there. There’s always at least one other lead there until 6 or 7 closing lead makes sure lunch is taken before they leave.

Anyone else laugh when the elderly ladies take more than one mask like there stealing sugar or sweet n low packets. I don’t have a problem with it I just think it’s funny.