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One of the nice things about being in liquidation is that we're no longer doing any of this. No refunds, no exchanges, no price adjustments, no price-matching, no nothing. Scan the barcode, if you don't like the price the computer charges you don't have to buy it. You're so angry you'll just...

At my store, Merch Brands (me) and above got rotating weekends (so every weekend, either the area's TL or its MB was in) until we declared bankruptcy - obviously now, everyone's just in a soup of random hours everywhere. I never cared about getting the actual weekend, but I think when they...

Excruciating detail about every single "no". Hope that your LODs collectively act as Carol to STL http://dilbert.com/strip/2001-07-22

From an earlier (self-described "rant") At a guess it helped that they got 5% off, and $5-10 off, and a free drink for applying. Someone also suggested the reason you didn't get recognition was that AP was building a case - seems like that was right. In September, you said you were strongly...

Nice idea. I certainly approve of the intent. I'm curious how they're going to legislate to prevent "Nooo, your new schedule with 4 hours that we've properly posted weeks in advance is nothing to do with your refusal to consent to a change last week, it's change due to business needs"

Our stores now are covered in signs 'was this now that', 'x% off', etc. TTOBackroomTM THANK YOU for reading & thinking! I don't know who wrote the signs in my Market on my day off, but they clearly didn't have a calculator and couldn't do math, and I never thought to check the figures. You were...

Whenever it was that you called your friend - be it 5 minutes before, or 5 days before - was when you should have called the store to call out. That would have given them the opportunity to find full cover, or at least know before the shift began that it wasn't going to happen. By arranging the...

May have broken the law. Until found guilty by a court of law, they are presumed not to have. Whilst arrest is necessary to take a person to court, humiliation hasn't been used as legal punishment for centuries, and punishment can only be meted out by a competent authority (the court). For my...

I've seen TLs and above notice something wrong, not fix it, and then 2 days later coach the TMs who they saw not fix it (missing labels, wrong item on shelf, poor zone), which I thought was kinda douchey since there was no reminder/warning phase. Actively making things wrong is a whole level...

Sometimes initials make a name. Some Canadian stores experiencing ...new... guests are adopting things like NG ('Nasty Guest'), so if "Hey, Angie, can you meet me in <aisle>, Angie to <aisle> please" is heard, some guest is about to experience an ETL or above explaining to them "The liquidators...

On the topic of chilled/frozen - TTOG who filled out the survey with the comment you found some undescribed food out of temperature, but saved it for us by putting it back in the right environment - assuming good faith, thank you for being sweet and kindof thoughtful. Umm, next time please be...

Every section done to the 2 week schedule (though no area is ever finished, so started starting at one end one time, the other end the other time). Not sure why I'm using present tense. Was :) Scanned all labels to ensure right product was in right place at right price. Printed new labels...

No (with the caveat that at this point, all my store leadership is Canadian (or at least, only-connected-to-Canada). We used to have an American STL who was transferred from US Spot, I have no idea what situation is for people like him and whether they'll be offered to go back). TLs at this...

I haven't been unemployed before (and am not a citizen, so things may be different for me), but my understanding is that generally team members who've paid their taxes will be eligible for unemployment insurance as we were made unemployed through no fault of our own (but anyone who just stops...

Ok, that's public then :) Busiest we've seen the store for a long long time today - lines from the checklanes all the way to towels.

We were told the offer at huddle this morning (won't say as not sure it's public), it's quite reasonable, certainly way beyond legal requirements for regular TMs. Obviously we're all disappointed, but life is what it is - do hope the Americans who came up to work setting us up will be allowed...

Exempt from the first call. If first isn't answered and they call a second time, expected to respond (if I'm pushing temp/time sensitive I let them know, sometimes they request someone else by name, sometimes confirm I need to get the 3 tier back to temp then get down there)

A week or so back, a new GSA walkied LOD to ask about a returns problem. A guest wanted to return a TV box. Just... the box. The TV itself was too heavy to bring back to store, so they'd brought the box, wanted their money back, and were swearing they'd just throw the TV out when they got home...

Didn't know there was a quiz for that. I got a photocopied handout 'congratulations on being selected as a trainer!' after I'd already been training the seasonal market guy for over a week.

We're a very low volume store in a medium sized city, AP has TL and two uniformed TMs (on about 30 hours/week).