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    Archived Goodbye Cartwheel?

    I wish we'd get rid of cartwheel. No one actually scans the items to make sure they are part of the offer, let alone read the offer. And it's such a pain in the butt when people forget it or it didn't work the way they wanted it to because there is no way to implement it after the fact...
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    To that one guest

    To that one guest who left a rotting, maggot-riddled bird corpse in a drink cup in one of the carts outside: Go. Die. In. A. Fire. The smell alone made me literally lose my lunch.
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    Guest say the darndest (dumbest) things

    OMG. My GSTL and I had a guest like this at the Photo Lab of my old store. The guest made an order for over 100 5x8 photos(not the standard size, very slow to print and very expensive). We'd told her it was going to be expensive before started printing, but she said to go ahead. Prints are...
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    Archived Guests must use own cartwheel.

    So apparently we just got an email saying it's a coachable offense to allow guests to use a TMs phone or a MyDevice for Cartwheel. Anyone else hear about this? Maybe a sign that the Red Perks thing is moving forward soon?
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    To that one guest

    Ttog: There is a reason I very strategically pull certain guests from the line to ring them up at GS. I promise it's not random or discrimination. Thanks for causing another huge line that takes backup TMs away from the lanes, where we need them, to GS. Your selfish ass chasing the guests I...
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    To that one Team Member I - ARCHIVED

    TtoTL: Thank you so much for making us go through with that extremely excessive price match. You destroyed two weeks of us telling that guest NO(!) because it was not a reliable price match source.
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    To that one guest

    TToG: When I said "Ok," that meant I had heard you and understood your complaint about the cashier. It in no way meant that I didn't care you thought my cashier was rude. You probably could have figured that out yourself if you hadn't interrupted me with that little outburst. And, of course, I...
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    Archived Final Fantasy Wiz's Engineering Soda(Jones Soda Situation)

    Total flop here too. We got 48 of then, but no one mentioned them at all. One team member got a couple fairly early in the day. I got 4 on my lunch. A second team member got a few more when she left at 3 and I got 8 more to make it a round dozen at 5pm. It didn't look like any others had been...
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    To that one guest

    Ttog: Yes, if you are acting shady, we will treat you like you are trying to pull something shady. Also, I don't care what your reasoning is, demanding multiple transactions for your huge pile of coupons is shady.
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    To that one guest

    TtoG who told her son that the red balls out front would roll if you pushed them hard enough: Thank you so much, what transpired immediately afterward made my day.
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    Archived Could I get in trouble for using my Cartwheel for guests?

    Ask your gstl or lod. Ours allows it so long as we are educating the guest on what cartwheel is so they can do it themselves when they won't hold up a line. Also, don't let the guests tell you that the sign didn't say it was an app they had to download, because all the signs for cartwheel 100%...
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    Archived Holiday Card from Leadership

    I haven't received one, yet. We did last year, but it was pretty irritating for me because I had to stand in photo lab and print all 200+ of them. All the while apologizing to guests that such a large order was taking over our only 8x10 printer.
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    Archived No food Christmas Eveww

    We had pizza!
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    To that one guest

    TTOG who put a price of paper towel in the sink so it would not drain and left the water running: Would you kindly go die in a fire? TTOG: Who told my cashier that the water was running and about to overflow: Thanks, I guess, but why didn't you turn the water off?
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    Archived Angry "Extreme" couponers

    We have a coupon scammer that also tries all kinds of price match fraud to go with it. She tried to convince me to match the price of a blog subscription about an item on Amazon...
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    To that one guest

    TtOG: Seriously buddy. This is like the 10th time you've come to the service desk. That is still clearly not the Ipad you purchased on black friday. I see you've stopped bringing in the receipt that proves it because the serial number is different. Yes, please call the police next time. Then we...
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