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Was helping a guest for about 10 mins. Way longer than necessary but we all know how needy people can be.. Anyways they say, "Thank you," and I respond, "Not a problem." The guest then proceeds to follow me around in a calm manner saying, "Whatever happened you millennials saying, 'You're...

As a former TM who worked their way up to ETL what do you like and dislike about your ETLs? How close are you to your ETL's? Do they even go to the floor and help with pulls or are they in the office all day? Let's here it!

As an ETL I 100% get the importance of FFF events and team culture... but my store has one every day of this month that is an even numbered day... 90% of the team doesnt care, the other 10% only participate a handful of times. my HR ETL cries when a leader forgets to set it up because they think...

Hi All, I am ETL and I have been lurking a little bit. It is interesting to read some of the stories and issues some of you face. I know their are a lot of ETLs on here and maybe a few current or ex STLs??? I look forward to contributing but must say that all thoughts/messages are my own. :)