We had this teenager who would come in and wank it in the fitting rooms and leave a condom of the aftermath. Felt bad for softlines every time they came across it.
Talk to the GSTL or GSA and ask them to start making sure others are responding as well. It's not ideal but when people refuse to acknowledge the call for back up, it has to happen.
The first two weeks of scanning went well. Today we had our first dreaded error. Kicked out of the app and wouldn't let us start over even. Told we have to wait till next week. Most likely we'll have a bigger amount to scan now come then.