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Congrats on the DEO! Hopefully you will get that promotion! Been a DEO, 3 out of the last 4 years and not sure if I will ever be promoted.

We are getting the Montels in our remodel this year which has been confirmed.

I am sorry for you and your team’s loss. Our store lost a TM a few years back in the store. I know it changed those team members that witness it. I still remember coming to work a finding out. It still hits hard every year. The TM that we lost was well loved by everyone.

I have access to my closing experts. However any attendance or performance conversation I have for another leader I will copy and paste. I usually send the email to that leader and HR.

I feel like each TL position has pros and cons. I am on my third different role. As a Closing TL, I am in charge of making sure the team has Pulls 100% every night. That is the metric I pushed to achieve. The biggest thing for me is managing the team with calls out. That can make or break any...

I agree with this. I always say my closing experts are an extension of me. They know how to everything from DU and Guest Services to OFOs and OPUs.

Higher standard is true. Been closing TL for three years. I almost feel like moving up to ETL from Closing TL is impossible.

All of this. As a TL, our ETL-HR expects us to have conversations about attendance. He did nothing wrong there. If there is a situation, where you wanted to speak to HR about the circumstances behind your absences, that is up to you. The TL still is required to give a PIP,CA or Final to the TM.

Closing lead here as well been in role for 3 years. It is definitely starting to feel the expectations are much. We were doing so well then our truck process became broken. Fixing that to get caught up on everything. TBH, I feel like most of the leadership team feels like this.

Oh I have looked. Sadly, pay is pretty good. I can handle the rough nights pretty easy. Freight is ridiculous and I heard it will not be getting better.

I feel like everyone is in the same boat. This is comes from a Closing Team Leader. It is rough. I feel the same. I try to put a brave face on and stay positive for the team.

^^^^ Exactly what I do…

Meet him once. Presented my department to him during a visit. Also one of the DSD’s in Region 400 started as a cart attendant.

I could be wrong as well as ASANT, but if you are not a lead already, I don’t think you can transfer into a lead position. I am sure you could apply for that position internally. I would definitely reach out to your HR Leader.

Like Plano’s said the questions are the same. Just remember to make your answers as global as possible. I moved from Food & Beverage Leadwe to Closing Lead. My SD at the time had me interview for a Senior Team Lead position when one became available so I could start training for LOD shifts.

I wish you the best and I hope you feel differently after 30 days. I do feel like this years has been the most trying. That quote for your ETL is the best! Made my day!

The biggest thing is not to let your attendance get out of control. Don’t be late. We had to let a TM go before 90 day because of attendance. It was because of the combined lateness and absences. Attendance is my best pet peeve, but it’s not the the call offs.

A few things I learned in my time as a TL in Consumables pre and during Modernization, (1) Get a sense of your team then put them in the DBO that best suits their strengths. (2) Don’t be afraid to speak to your ETL/SD if you need extra hours. If you can speak to why and show them, sometimes it...

The only time we’ve had a bad storm so far while doing Drive Up, I stopped all team members from going outside as soon as the hail began to drop. At that point, I had asked all guest to remain inside. We had a few Drive ups show up and waited until it was safe. One guest came into the store to...

After reading this entire thread, this sounds like a TM who doesn’t understand the ins-outs of a TL role. Also possibly upset about not being promoted. Anyway, there will always be TMs that out work TLs, however being task-oriented is not all what a TL does. Over a year ago, I moved from Food...