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I made an account for EHR on the computer in the office, but the page for EHR refuses to load on any of my devices. I know it's not my wifi because I tested it on my mobile device's connection and the page refused to load. Is this a common problem? Is EHR typically impossible to get to unless...

Yesterday was my first shift where I got to actually work with the register. After my shift was over, I was told that it was the only day I was scheduled to have any training, so I'm really nervous about being on my own. I'm confused about how to input my ID number to make that pass thingy that...