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Thanks everyone! Don't know what I would do without this site.

This is what had me so confused. Different people saying different things and claiming it's best practice.

Thanks for the explanation. I wonder if best practice ever goes against the rules in the handbook.

I have a couple of questions about "best practice" because at my store I've heard conflicting information about what is best practice for something. 1) How do you know what is "best practice"? Is there a way for me to find out what is considered best practice for something? 2) Does best...

The TM said that the STL and one of the ETLs talked to him about it several times. It seemed to me like it was an on-going discussion. I just don't see how the TL could override the STL's decision, or make it so the STL can't promote the TM. There are other TLs that can train the TM. That's...

A TM at my store really wants to become a TL. He said he has the support of the STL, and 2 out of 4 ETLs. He said the problem is that his TL doesn’t want him to get developed - so the TL is stopping him from getting developed. Is that even possible? Can a TL get in the way of the STL and ETLs...