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    Setting up NextGen SCOs?

    My store will soon switch over to NextGen Selfcheckout machines and from what I am reading on Workbench, they are going to be banked differently than our current NCR units. I don't want to ask my specific question here in a thread, so can anyone who uses and closes NextGen SCOs in their store...
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    MEGATHREAD New POS

    The touchscreens felt a bit off to me too, glad I'm not the only one to notice.
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    In Store COVID Testing

    At this point, I almost bat an eye when I see anything NOT made in China tehe.
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    Bamboozled

    We have a requisitioned magnifying glass at service desk and it really helps!
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    Target Canada Talk

    If you have a morbid curiosity about how bad things got at Target Canada before they pulled the plug, you can read this article.
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    Specialty [Solved!] Part number for the barcode tags that are on the register bags?

    We called the cash recycler helpline and they were able to order us some more barcode tags!
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    Specialty [Solved!] Part number for the barcode tags that are on the register bags?

    Our Cash Office is running low on the plastic barcode tags that attach to the daily fund bags. We've taped some of the broken tags back onto their zippers, but its not a permanent solution. I'm worried if they keep breaking (as plastic does) that we may lose them or be unable to use the bags...
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    Service & Engagement Self-checkout social distancing -- or lack thereof

    When I'm at at SCO, my line to get them to move is "I'll switch places with you." Its polite, but still lets the guest know that they need to step back.
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    W2’s

    If you make below a certain yearly income, the IRS Free File system lets you do free Returns for both federal and state!
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    How to deny a suspicious return

    How do you access Receipt Viewer on the MyDevice?
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    My Checkout Holster

    I think Zebra makes holsters for them as well, they're gray on the inside instead of red. Ask to see if they can order another one for you.
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    Shift swapping question

    No problem at all, thats exactly why the board is there!
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    Drive Up and OPU process

    Make sure that the Fulfillment team is putting separate labels on large items (like soda, diapers and cat litter). We were getting a lot of missed items because our Drive Up team were not noticing these items and thus leaving them behind. Now that we have to scan each bag barcode, this should...
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    WISH TIME

    I wish searching for past opu orders actually works when we need it. I wish softlines could fold their own clothes.
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    Service & Engagement Can I speak to a manager?: A front end thread

    Dumb question: are you using the correct stickers?
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    Service & Engagement Can I speak to a manager?: A front end thread

    I just found out there is a service desk register update that removes Even Exchanges. It doesn't seem to be that big of a problem to just return and sell new items in the same transaction. However I do worry about guests who don't have the original form of payment or got the item as part of a...
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    Dresses at work?

    I've seen 2 or 3 coworkers wear khaki dresses/skirts with a red top.
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    Guest service hanging style quarantine returns

    Yeah it is a struggle to keep up with clothes (to say the least). One thing that has really helped though is to have a rack of sorted hangers ready to go. If I'm walking past the front lanes or the OPU hold area with a free hand, I'll pick up a handful of good hangers too. We do have a...
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    Service & Engagement Can I speak to a manager?: A front end thread

    I only defect through the register POS, should I still try to reprint on the zebra?
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    Service & Engagement Can I speak to a manager?: A front end thread

    There is an option on the printer itself (I think under the MORE tab) that says "Clear Jobs". First I do that. Then on the register I do "reprint defective label" (but that almost never works. Then I just defect the item out again and it works (until it stops again after a few items).
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