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I once had a screen call to have a team member check 16 coupons at once, I called my GSTL because i knew they were all fake and he was better at handling the aggressive type. I had another lady demand to see a manager because if the manufacturer gave them the coupons (that were obviously fake)...

Update: I spoke to my ETL-AP and he assured me that he will ban the scammers and call the police if they tresspass. He also told me to never work without a walkie for my safety and to remove myself from the immediate area and call AP should I ever see those guys again.

I was told by who I believe is an ETL that it was against target policy to ID credit cards. Which leads me back to how ridiculous it is that they want us to send scammers away when nothing is stopping them from making the purchase at the checklanes

When I started SCO the other worker would just clear the screen for coupons and i followed suit until i came across a lady with a cart of bagged groceries and a 5 dollar total. She had used fake coupons to cancel her subtotal and was only paying tax. The TLs at my store are very aware of what...

Yes I do know what the time was, and POS # in case they needed to review the cameras but i chickened out on reporting it mainly out of embarrassment. I feared that they would somewhat blame me for provoking the customer.

I doubt they would impose those limits because on the weekends especially we get a shit ton of customers and the GSTL rely on SCO POSs to relieve the lines in the checklanes.

It normally does happen that quick. I have a few faces memorized and most of the time I dont notice them until the card they tried to use was declined and I'm called over.

These guys move quickly on the screen. TPS cant do anything once the purchase has been made. I figured I would stop it but you have a point. I'm expendable and not worth the hassle had the situation escalated. So should I just let anyone purchasing giftcards go and ignore the rules?

He meant I was acting too uptight and serious. Urban slang i guess.

So I'm a female cashier. I've been on the job for about 4 months now and for the past 2 and a half months i have been on the SCO team. We regularly have credit card scammers at my store. I was informed to send anyone purchasing a gift card to a register or guest services. Today 2 grown men one...