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I never had an actual sit-down review this year. According to my pay stubs I got a raise, but no review. I'm not complaining because I hate them so I'm actually relieved, but a TL I talked to said everyone is supposed to have an in-person conversation and sign off on it. She was confused how my...

We start this tomorrow. I don't see how it will work at all. I'm just SFS but I am not about to tell Karen she can't drink her iced half-caf chai venti latteccino whatever while she tries on sunglasses and feels up all the patio furniture.

Is anyone else being told to not use "LOD" anymore? We're being told repeatedly "Do not say LOD. We don't use LOD anymore. Just say the person's name or 'Team Lead'."