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I had a guest yesterday return a shirt, and she timidly went "Okay, I understand if you won't accept this, but I took the tag off." The tag and the item were in perfect condition, just detached from one another. Probably the most wholesome return I've ever processed.

Hey guys. I haven't really been on here that long, but after 7 months at Target, I put in my resignation this Sunday. Black Friday was really rough for me personally (mental health-wise), and the whole experience amplified everything I don't like about working at Target to a point where I can't...

Oh wow, it was way worse than I thought. Glad it all got resolved quickly enough it seems

Not sure if this is entirely relevant to the thread, but I worked a 7-10am SCO shift yesterday (Monday), and right around 9am no registers were accepting Red Card payments. Did this happen anywhere else? I guess we're lucky it didn't happen Black Friday, but Cyber Monday's not the ideal day for...

So... how many people just lie about the bags?

This occurred to me a couple days ago: If your store charges for bags, then how does Self Checkout work?

I've never been able to get one of those to work. I usually just do "Store Coupon", give them the cash and be done with it. I almost always check the receipt to make sure they qualified though

Excuse you

It's worth a shot. I had the same problem (close at 1am, open at 7 the next day) and I brought it up to my ETL and she immediately said she'd change it. Now, if she actually gets to it before Thanksgiving comes...

The guy who was the most helpful at the Service Desk got a new job so he now only works 4 hours a week. Super happy for him--he gets better pay and doesn't feel like dying everyday at work now. But the other people who I really trust to know more than me up there are super intimidating/rude, and...

Thursday: 9pm-1am Friday: 7am-4pm Saturday: 7am-4pm My ETL is an absolute genius, I tell ya what :rolleyes:. Don't be surprised if I'm a zombie by Friday afternoon

Although, ironically, my store gets busloads of rude Canadians on the weekends. Not quite the same but pretty annoying

Thanks. I figured I'd wait until January because it's just way too crazy right now with all the seasonal stuff.

Is it just my store, or do people always get away with seriously stretching the definition of "red shirt." I'd say nearly half of the people I see at work (sales floor and cashiers) are wearing straight-up purple shirts that I guess they pass off as "maroon." Even my team leads do this. One girl...

TTOTM who was with me at the Service Desk yesterday: I understand that I am new up there and make mistakes. I can accept that I may not be your favorite person. However, I think telling people "God I wish you were up here, I need people who know what the fuck they're doing" right in front of me...

Thank you so much guys! I was just really confused because my TL who told me about it wasn't there and didn't actually see it, so I wanted to make sure I knew what to look for.

Do you know how they do it? Like, what do they say, I'm just confused by how it happens

So, I don't know if this is a nationwide scam, but I thought I'd share: Apparently, yesterday afternoon a guy came into our store and got $3000 worth of those Visa pre-paid gift cards, and s o m e h o w convinced the cashier to ring it through as a cash payment without putting any cash in the...

I had a weird phone call this morning at the service desk, and I want to know if part of it was something on my end. So I assume all (or most) stores are doing the "Buy 3 toilet paper/detergent/whatever, get a $10 gift card." A guest called and said "I did the [deal I just described], and the...

Tunnel vision is real y'all