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Got the email saying my Paperless W2 is ready, followed the link....says I'm not allowed to create an account at this time. What's up? Am I the only one?

Worked my first shift today. I'm on Flow/Incoming. Is zero training normal? No intro to using device, what repack or push means. Luckily I've worked retail before, but others hadn't. Feeling like the expectation is fairly high is absolutely no training is provided. Is this just how it is?