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Today a cashier of 7 years got fired for having too low of a red card conversion score. First one at our store, but 'm sure there will be more to follow. Morale is akin to a concentration camp, and the TLs won't let cashiers transfer departments. Is this really what it's come to?

Conversion was low last week, so now the new policy is every cashier who didn't get a red card at the end of their shift has to talk to the LOD and explain why they didn't get one. Every day. What. The. F**k.

By the way, tomorrow (Dec. 26) I am opening the service desk. Any advice? I hear it's gonna be hell.

Okay, so today my GSA referred to an African American cashier as "that little colored boy" to me while we were on the front ends well within earshot of guests. I told my ETL-HR because I figured she'd rather hear it from me rather than an offended guest. Anyone else have problems with coworkers...