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  1. ISIS639

    Archived How does your store handle no receipt "exchanges"?

    I would've done this if I had thought there was a chance of them not doing it, but it caught me off guard when they told me 'no'. They knew me and knew I was a GSTL, and I felt like they thought I was trying to pull one over on them. It was just awkward. I never knew about forcing the...
  2. ISIS639

    Archived How does your store handle no receipt "exchanges"?

    So, I haven't posted in a while, but I was a GSTL for several years until I quit a year or so ago. As far as I can remember, Target never really addressed no receipt exchanges in their policy. The only time you could get the register to prompt for them if the guest exceeded the limit. I know...
  3. ISIS639

    Making sales but still gutting the schedule

    I'm shocked you've worked for Target for 10 years, yet you still believe this...
  4. ISIS639

    Archived So Im a Replenishment Team Lead now

    I think that combination of positions makes sense. I think it is a shame to have a BR/IS TL that is pretty much doing the same job as a BR or IS TM 90% of the time. In the past, our flow TL has been heavily involved in the BR brand. He has stuck around through 3 of our BR/IS TL. If you're...
  5. ISIS639

    Archived Ae2014

    Just wanted to mention, FA and SB need to be looked at separately from the rest of the TLs. You can be a Org 1 and have a SB TL and FA TL or you can be an Org 3 and have a SBFA TL. Its based off of Starbucks sales, and I assume is mentioned in our contract with Starbucks. Also. This really...
  6. ISIS639

    Archived KrebsOnSecurity Breaks Story on Target Data Breach

    On the Target website, they recommend you change your PIN on your target debit card and regular debit cards, so I'm not sure if your REDcard debit is quite as secure as you think. We also had a guest that had a $0.01 charge as a Target ACH transaction, which is one of the warning signs for...
  7. ISIS639

    Archived HR confidentiality

    Just for reference, what percentage of your store's population is African American? Do you think African American team members were passed over for promotions because of race or people who were equally qualified for a position but weren't chosen? I agree with everyone else. Those kinds of...
  8. ISIS639

    Archived GSA to GSTL

    If you haven't done this already, I would ask to captain something at the checklanes. Maybe ask to be in charge of the sales planners. It will teach you about TWT and online planogram. Plus, it will show you can manage execution. Maybe try captaining giftcards. Be in charge of the sets and...
  9. ISIS639

    Archived Food cafe/ave to Starbucks renovation/transition thread

    FSAs are also in some stores that have a SB/FA TL for when SB does too many sales to be over both, but not enough to get a FATL. My store just got one not too long ago. We're ULV. I'm guessing you could get one if the FA sales are too high (as opposed to FB sales).
  10. ISIS639

    Archived Sudden Decrease in Hours

    Yes. That's why. It should go back to normal after BF. Are you flow? If so, I would count on be added after your normal schedule. Make sure your TL and ETL know you want more hours. They'd rather have someone stay over they know they can count on.
  11. ISIS639

    Archived Spot Announces 8PM opening (Confirmed with Associated Press)

    7:30p-5:30a on Thursday and 1:30p-11p on Friday. FML
  12. ISIS639

    Archived Anyone else hate doing phone interviews?

    I would prefer doing in person interviews. We could still decide who moves on to a second interview. If they pass the TL interview, they could take the assessment and do a second right after that. If that wouldn't work, from a clerical perspective, they could come back for a second interview...
  13. ISIS639

    Archived Milk clean-up in G7...

    We actually caught one of the kids at my store. He was stupid enough to stick around and try to do it again. A really intimidating backroom tm came out and told him to clean it up and the kid listened. It took him an hour and twenty minutes. The LOD said "I probably shouldn't allow this, but...
  14. ISIS639

    Archived Price Matching and Promotions

    The price match policy is ridiculously long, so I don't know it by heart, but I'm fairly certain that you can't price match when there is a gift card promotion. I don't think the policy specifies about any other kind of sales or promotions though. There wouldn't necessarily be a way to do...
  15. ISIS639

    Archived cashiers and walkies.

    Wait...Are you saying they don't have a GSTL or GSA on each floor? I always assumed they'd have a GSTL on one floor and a GSA on another. WHat happens when one takes a break?
  16. ISIS639

    Archived cashiers and walkies.

    Umm. No. Thanks for your input though.
  17. ISIS639

    Archived cashiers and walkies.

    I agree about the back up button, best practice is for cashiers to hit the button. If they don't feel empowered to do that, how can we expect them to feel empowered to Vibe with the guest. However, I can't understand what you're talking about here? The GSTL is supposed to man the service...
  18. ISIS639

    Archived Watermelon Oreos

    I thought they tasted like a less-sour version of a watermelon jolly rancher. As much as I like jolly ranchers, I don't think it translated well. I'll take my oreos with a chocolate cookie and a white, non-descript filling. I suppose the B-day cake ones weren't too bad though
  19. ISIS639

    Archived Flow Team Process

    Wow. That's the sign I need to take a break from the forum for a couple of days. See you guys in a week or so, she (it?) has to be gone my then.
  20. ISIS639

    Archived PCV help?

    I don't think the issue here is the TM changing the price guys. The OP never claimed it was. The problem is the DPCI doesn't exist according to the system. OP, this happened at my store once too. It was fixed via mysupport, but I wasn't involved in the process, so I can't give you any...
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