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Haha, I'm still here :-) Just busy learning my new job!! Hope you all are well!

HEY EVERYONE! It's been a couple months since I've stopped in, and I just had to say WAY TO GO Pellinore! There are definitely bigger and better opportunities out there, all it takes is just getting up the nerve to step out of your comfort zone to find the right fit! I agree that Indeed.com and...

That is SO stupid. Lead by example?? C'mon target.

Thank you! Glad to hear that :-) and I will be around ;-)

You're too kind :-) And I will certainly keep you updated! You feel like family already <3

Thank you! It's looking like a pretty awesome opportunity so far! :-)

Thank you! I'm sure ill pop by!

You know I will try my darnedest!! Thanks!

I am headed on to bigger and better things! Crazy I know, but I had an opportunity fall from the sky and I scooped it up :-) You guys have all been so awesome on here and have really helped me sort some craziness out. I am leaving the next GSTL with, not a perfect team, but a newly hopeful and...

Thanks guys! It's taken a lot of adjusting and creative solutions, but my team is doing better than ever :-)! I owe you guys a lot of thanks for all the advice as well. Sometimes it just takes some getting used to.

Yeah, I agree when people say to ask your TMs how they are. Be in tune with their personalities and likes and dislikes. It's taken me a few months to get to really know my whole team, but they all know how protective and supportive I am. It's gotten to the point where I'm now the TL everyone...

Green, I haven't read all the responses to your question on here, but I am a GSTL and 6 months ago when I started at my store, we were blood red on conversion. I had a LOT of talks with my cashiers and did a TON of observations. Here's what I can offer you: When cashiers ask in that "tiered"...

When I was trained for GSTL, the store I trained at did a long spiel for cashiers getting a REDcard. It's definitely serving a few purposes. It gives cashiers the recognition for getting the card and it keeps the LODs content because they hear that we are getting the cards. My spiel is short and...

Lol they're busy busting some much bigger shoplifters. It was a $1 bottle of bubbles. But I'm definitely starting to wonder how many things are carried out as children's pocket stowaways.

And now to the Dad that made his kid come and pay for stolen merchandise, along with an explanation and an apology. Parents in a retail setting (yes you, trying to talk to me with the child screaming bloody murder and throwing a tantrum) usually make me want to pull my hair out, but there are...

I completely agree with those opportunities. And just to show that I am definitely coming up with some kind of plan already, one of my commitments is to have one-on-ones to find out what my team members really want out of their job. So far I have been able to train 4 additional guest service...

And to our new TPS... You just rock. Plain and simple. Love that you stand up for me and that you have really funny stories about what people do on camera with and without knowing someone might potentially be watching. Made my night.

Hit a snag when no one in the store could figure out how to make a photo book, since everyone who had knowledge about making them left :-( and you stayed on the phone with me for at least 30 minutes while I covered guest service and the front lanes in order to walk me through the whole process...

And to the person that sent me a negative reputation mark saying "use a baby monitor"... that actually made me giggle, so thanks :-) I AM definitely an unofficial babysitter. Maybe I should hand them a baby monitor when I catch them not doing what I've asked them to do... "Here ya go, I don't...

You're amazed? Lol. It's not so simple when you have people that just don't care. And yes, I am working on their coachings and correctives, but it's not the fastest, most straight-forward process when at least 80% of my employees have issues. That's not me making excuses or complaining or...