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Thank you for your replies, but I was asking about putting all esim into bags, closing with zip ties and putting the sticker on the outside of the bag.

Has the policy for esim changed, or have we been doing it wrong all along? We’ve always put esim in a bag, tied it with a zip tie and put the sticker on the outside of the bag. Is that only necessary only when the item is leaking? Are we just supposed to just put the sticker on the item and...

This is so sad and I’m sorry this happened. Please take care.

Yeah, it’s bad. They are bringing in bags and bags of clothes. The receipts are on their phones. It takes forever because nothing has tags. God I hate it so much!

Our SCOs won’t take cash about half of the time. They come out and work on them and they work for a day or two. Rinse and repeat.

Thank you. I guess cynical, but what’s stopping Karen from coming in and buying clothes for her newborn and then exchanging them for a new wardrobe every time the kid grows. Am I crazy? They will only pay for clothes once until their kids are adults.

I’ve been searching everywhere for our official Cat and Jack warranty. Everything I can find is from a third party site. Are they doing that on purpose? We’re getting people bringing back armloads of stuff and they have receipts on their phones. We’re telling them it’s just for the things that...

We just got the new registers and the very next day after we got some of them (they replaced them over several nights) they were already doing some of the same things the old registers did. They randomly won’t print receipts or they freeze or turn themselves off.

The guests are complaining, bad surveys left and right.

OMG! Why do we have so many nickels????

We’re not getting text messages but there are a lot of cases at my store right now. It’s not just at my store though.

Great. Just in case anyone didn’t know that they could do this… Didn’t we lock another thread before anyone could get into the details about this?

New case today. Guess I’m going back to wearing my mask.

No earbuds or headphones? Thanks! I needed a good laugh. Every TM and some leaders wear them in my store.

Ours are too pushy. We get complaints via surveys about them.

Okay, thanks!

What’s up with returning Consumer Cellular phones? Even when the phone is purchased at our store and the guest has the receipt we get an error msg. It says that the phone can only be returned by tech. Of course we aren’t a store that still has tech.

Let’s see, at my store it’s multiple bags in an order that don’t have labels on all of them. It’s putting fresh produce in with chicken. How about broken items or tubs without lids? That’s a favorite. Oh, frozen foods in the cooler and cooler items in the freezer. Yes, I take the time to look up...

Is the , only ETLs and above can do overrides thing permanent? If so, why? There isn’t an ETL in my building after 6 PM.

I need to ask a SETL a question. Anyone available?