Search results for query: *

I have tried searching this whole thread, and I have not seen it, so I am going to ask. Does anyone know the part number for the clear label holders that go on the ship carts? I am trying desperately to get all of the ship carts at my store fixed and set up properly, but I cannot find these...

I am having a lot of issues when I go out of the app and back into it again. It just freezes and crashes, or says the app isn’t responding. I just want to know if that’s an issue with the app or the device I use, because I use the same device everyday (leaders have their devices allocated to...

I have tried since the beginning to take my meal before too many leaders leave. It’s maybe happened twice in the three months I’ve been in role. Although, my SD is going to start making ETLs have one day a week where they work a late mid so they are there until like 8. I’m happy that’s finally...

Honestly don’t be worried. I close m-f, and they literally schedule the worst of the worst week nights. They aren’t all bad, but some of them just don’t care. It’s pretty clear you care about this job, so that’s really the important part. I also haven’t worked a weekend in almost three months...

It would seem that it doesn’t make much sense to have a break schedule then. And, honestly there are times where I’m too busy doing things that when someone says they are going on break I just say “have a good break”. Which sounds terrible because it makes it seem like I’m not listening or...

I want to get a sense of what other people think of this. I am the closing team lead at my store, and we have so many issues with too many people on break at one time. We already have a much slimmer team at night, but if even three people go on break at a time, someone is going to have to run...

In my opinion you have to change capacities anytime it’s off. Like I said, backstock is a mistake. Eventually you will get to a point where it should be accurate and you won’t have to worry about it. And in all honesty, if any of your leaders even have half a brain they would understand the...

First thing they should do is drop MAN CAFs. Then zone as they are working it out. They are most likely massive right now because I think it’s just trying to purge as much as possible from the back. And it’s more than likely not been done. Just make sure it’s actually getting done consistently...

Let’s just stop using the word coaching, because clearly that word enflames a lot of passion in people. It’s more of a conversation, and not necessarily a bad one. The whole point of this is really just to keep the people who regularly have attendance issues on notice that their behavior will...

I think there has been a negative connotation attached to the word “coaching“. I think a lot of leaders make it seem like it’s something bad, but it can be used as a way to help team members as well. And just because it is documented in Workday doesn’t mean something the conversation was bad. It...

I just miss being on a leadership team that wasn’t so stressed and exhausted all the time. I wish my store would have handled the changes differently so that we wouldn’t be in this horrible mess. Too many team leads at my store are just getting burnt out too quickly. We’ve been stressed before...

They should require people to take a competency test when they interview. I mean, in all actuality, this is retail, not rocket science. You have a brain, use it! Sometimes I wish I could just be as stupid as some of these people because they live a a constant state of ignorant bliss!

I just wish they would have had better training for the team on how to properly backstock, pull, etc. Way too many errors being made, and it would have been pretty easy to show people how to do it properly. At my store at least I blame previous leadership for not acting on strategies when they...

I guess it just depends. I don’t work at a fancy high volume store with 20 people every night. And I’m the only closing team lead. I know some stores have two, some even have a closing ETL. I don’t have that luxury, nor do I need it. I have about 10 people max, and mostly they are scheduled...

I really don’t see why it would be a big deal for a team lead to be in the building alone. What if the doors won’t secure? We’ve had that issue a couple of times. They have two hours to respond to that issue, but you can’t force someone to stay with you for two hours waiting for a vendor to fix...

It’s possible, but it’s happened multiple times. And it’s almost exclusively an issue in infant hardlines. I mean we have count issues all over, but this particular issue of saying it was delivered the previous day, but not actually being anywhere is not the same issue. And again, it’s pretty...

I never make my team stay. In fact, I usually have to try to get them out when they are supposed to be because we are always over on payroll. Technically I shouldn’t be walking out to my car alone, but I really couldn’t care less. The closing team lead should probably talk to HR about having...

I’ve had a lot of issues the last couple of weeks with counts being off. One in particular is really stumping me. A guest was looking for a particular baby lotion, my device said we have 6 on floor, 0 in back, 6 on hand, delivered the previous day. In reality, nothing on the shelf, no uboats in...

My store just started scheduling it on the next schedule. Not how I wanted it be scheduled, but I will be working with them next week on what exactly I’d like to see for my closing team. I only get one closing expert, and they are already lined up. I will still have two GM experts, one an early...